Club Campestre
Country club with golf, F&B, and recreational facilities modernized through digital membership and operational systems.
Initiatives
Redesigned the club's visual identity, website, and multimedia content; implemented SEO and CMS migration to boost digital lead generation.
Drove a 60% increase in online membership inquiries within three months.
Launched quarterly pulse surveys capturing morale, service-quality, and relocation feedback from staff across clubhouse, golf, and F&B teams.
Raised engagement score by 15 pts and lowered voluntary turnover by 5%.
Migrated email, documents, and identity to Google Workspace and later Microsoft 365 with Azure AD hardening and automated backups.
Saved employees ~2 hr/week and cut phishing incidents by 80%.
Standardized Microsoft Teams channels and policies, reducing reliance on ad-hoc WhatsApp groups and in-person meetings.
Cut average weekly meeting hours per manager by 25%.
Implemented Workbeat HRIS with biometric time clocks and Power BI dashboards covering payroll, scheduling, and compliance.
Reduced payroll processing time by 65% and provided real-time labor cost visibility.
Installed iPad surveys at key locations and chatbots on the website; integrated responses into BI dashboards for service improvements.
Raised Net Promoter Score by 12 points within six months.
Designed and deployed Unifi Wi-Fi across key areas, and clubhouse, supporting member apps and IoT sensors.
Achieved 99.5% connectivity uptime and enabled mobile ordering that lifted F&B revenue by 7%.
Consolidated POS, membership, and customer data into Power BI to give managers real-time visibility into spend patterns and engagement behaviors.
Enabled faster, data-backed decisions on promotions, segmentation, and staffing based on live member activity.